Geaux File, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our services, including:
- Name and contact information (email, phone, address)
- Business entity information
- Payment information (processed securely through Stripe)
- Social Security Numbers (for EIN applications only, encrypted and auto-deleted after 90 days)
Automatically Collected Information
When you access our website, we may automatically collect certain information including IP address, browser type, and usage data through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send administrative information and service updates
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in operating our business (payment processors, email services)
- Government agencies as required for business filings (e.g., Louisiana Secretary of State, IRS)
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information. Sensitive data such as Social Security Numbers are encrypted using industry-standard encryption and automatically purged after the required retention period.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us: