Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Geaux File LLC ("GeauxFile," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

2. Description of Services

GeauxFile provides the following services:

• Registered Agent Services: We serve as your statutory agent for service of process in Louisiana, Mississippi, and Alabama
• LLC Formation: We file formation documents with state authorities on your behalf
• Annual Report Filing: We prepare and file annual reports to maintain your entity's good standing
• Document Management: We receive, scan, and forward legal documents on your behalf

3. Important Legal Disclaimer

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us promptly of any changes to your contact information
• Use our services only for lawful purposes
• Not use our services for any fraudulent or illegal business activities
• Pay all fees when due

5. User-Generated Content & Document Storage

GeauxFile provides a secure document management portal where customers may upload, store, and manage business documents. By uploading content to our platform, you agree to the following:

5.1 Content Ownership

You retain all ownership rights to documents you upload. By uploading content, you grant GeauxFile a limited, non-exclusive license to store, process, and transmit your documents solely for the purpose of providing our services.

5.2 Prohibited Content

You may NOT upload, store, or transmit any content that:

• Contains illegal material, including but not limited to child sexual abuse material (CSAM)
• Contains malware, viruses, or other harmful code
• Infringes on third-party intellectual property rights without authorization
• Contains fraudulent, deceptive, or misleading information intended to facilitate illegal activity
• Violates any applicable federal, state, or local law

5.3 Content Monitoring & Removal

GeauxFile reserves the right, but is not obligated, to review uploaded content for compliance with these Terms and our Acceptable Use Policy. We may remove any content that violates these Terms without prior notice.

5.4 Law Enforcement Cooperation

GeauxFile will cooperate fully with law enforcement authorities. We may report illegal content to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) for suspected CSAM material, and will preserve and disclose content when required by law or valid legal process.

5.5 Storage Limits

Document storage is subject to per-customer limits: 100 MB total storage and 50 documents. Accepted file types are PDF, JPG, PNG, DOC, and DOCX (maximum 10 MB per file). GeauxFile reserves the right to modify these limits with 30 days' notice.

5.6 Account Termination for Violations

Uploading prohibited content may result in immediate account termination, forfeiture of prepaid fees, and referral to law enforcement. GeauxFile may preserve content as required for legal proceedings.

6. Service of Process

As your registered agent, we will accept service of process on your behalf during normal business hours (9 AM - 5 PM CT, Monday - Friday, excluding holidays). We will:

• Scan and email you a copy of any documents received within 24 hours
• Forward physical copies by mail upon request
• Maintain records of all documents received for the duration of our service

It is YOUR responsibility to respond to legal documents in a timely manner. GeauxFile is not responsible for any consequences resulting from your failure to respond.

7. Fees and Payment

• Service fees are billed annually in advance
• Payments are processed securely through Stripe
• Fees are non-refundable except as required by law
• We reserve the right to change our fees with 30 days' notice
• Failure to pay may result in termination of services

8. Term and Termination

8.1 Term

Registered agent services are provided on an annual basis starting from the date of service activation.

8.2 Termination by You

You may terminate services at any time by designating a new registered agent with the applicable state and notifying us in writing. No refunds will be provided for unused portions of prepaid services.

8.3 Termination by Us

We may terminate services immediately if you:

• Fail to pay fees when due
• Violate these Terms
• Engage in illegal activities
• Provide false or misleading information

8.4 Effect of Termination

Upon termination, we will file a resignation as registered agent with the applicable state(s). You are responsible for designating a replacement registered agent to maintain your entity's good standing.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GEAUXFILE'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

10. Indemnification

You agree to indemnify and hold harmless GeauxFile, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in St. Tammany Parish, Louisiana.

12. Dispute Resolution

Before initiating any legal action, you agree to contact us first to attempt to resolve the dispute informally. We will make good faith efforts to resolve any concerns within 30 days.

13. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or notice on our website at least 30 days before taking effect. Continued use of our services after changes take effect constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and GeauxFile regarding your use of our services.

16. Contact Us

For questions about these Terms, please contact us at:

Geaux File LLC
Email: agent@geauxfile.com
240 Richland Dr E
Mandeville, LA 70448